Faq’s
Frequently Asked Questions (FAQ)
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australia-wide funding scheme designed to provide people with disability and their families with support tailored to individual needs, helping them achieve their goals and live more independently.
How does the NDIS work?
The NDIS provides funding directly to eligible individuals, allowing them to choose and access the services that best meet their needs and goals. Participants work with providers like NCC to implement their personalized plans.
How can NCC help me with my NDIS plan?
Eligibility is typically based on age (under 65), residency (Australian residency status), and an assessment of the impact of a disability on daily life. You can check your eligibility through the NDIS website or contact NCC for guidance.
Who is eligible for the NDIS?
NCC provides comprehensive support, from initial planning and understanding your NDIS plan to implementing services that align with your goals. Our team works closely with you to ensure you get the most from your NDIS funding.
What services does NCC offer?
NCC offers a range of services, including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Medium-Term Accommodation (MTA), Short-Term Accommodation (STA), Individualized Living Options (ILO), and various group programs.
How does NCC support independence?
Through personalized care plans and skill-building programs, NCC emphasizes independence by helping participants perform daily activities, engage socially, and pursue personal goals.
What are the benefits of group programs at NCC?
NCC’s group programs promote social interaction, enhance skills, improve well-being, and offer opportunities for learning and recreation in a supportive environment.
How are NCC’s services funded through the NDIS?
Services are funded through the NDIS under various categories, such as Core Supports and Capacity Building Supports. Our team can guide you through the funding process to ensure you can access the services you need.
Can NCC assist with housing needs?
Yes, NCC offers Specialist Disability Accommodation (SDA) and other housing supports designed to meet the specific needs of participants, ensuring they live comfortably and safely.
What makes NCC different from other providers?
NCC stands out for its personalized care approach, commitment to community integration, and focus on empowering participants to achieve their goals in a supportive and inclusive environment.
How can I get started with NCC?
To begin, you can contact us via our website or phone to discuss your needs, and we’ll guide you through the process of accessing our services and understanding your NDIS plan.
What outcomes can I expect from NCC’s services?
Participants can expect increased independence, improved social skills, enhanced quality of life, and successful achievement of personal goals.
How does NCC ensure quality of care?
NCC maintains high standards of care through regular training of staff, personalized care plans, and continuous feedback loops to ensure the services meet participants’ needs effectively.
Can NCC help with hospital transitions?
Yes, our Hospital Transition services ensure a smooth process from hospital to home or other accommodations, focusing on recovery and continuity of care.
What types of individualized support does NCC offer?
NCC provides Individualized Living Options (ILO) and other personalized support services, ensuring plans are tailored to meet the unique preferences and goals of each participant.
How often can I review my NDIS plan with NCC?
Participants can review their plans at least annually or as needed to reflect any changes in their goals or circumstances. NCC can assist with these reviews to optimize outcomes.
What should I bring to my first appointment with NCC?
Bring your NDIS plan, any relevant medical or support information, and questions about your goals and needs to make the most of your initial consultation.
How does NCC involve families in the care process?
We actively involve families through regular communication, feedback sessions, and by including them in planning and decision-making processes to ensure comprehensive support.
Can NCC support emergency accommodation needs?
Yes, NCC provides Emergency Accommodation services designed to offer immediate and secure housing solutions during urgent situations.
How does NCC measure success?
Success at NCC is measured by participant satisfaction, achievement of individual goals, improvement in quality of life, and enhanced independence and skills.